Refund Policy

Welcome

Welcome to Job Smartly's Refund Policy ("Policy"). This Policy is a legal agreement between Job Smartly ("we," "us") and you ("Customer," "User," or "you").

By registering for or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Refund Policy. If you do not agree, you must not use our Services.

1. General Refund Policy

Job Smartly operates under a strict no-refund policy. All payments for subscriptions, premium features, or any paid services are final and non-refundable under normal circumstances.

1.1 Policy Application

This no-refund policy applies to:

• All subscription plans (monthly, quarterly, annual)
• One-time purchases and premium services
• Upgrade fees and additional features
• Processing fees and transaction charges
• All digital products and services

1.2 Acknowledgment of Policy

By purchasing, you agree that all sales are final and no refunds will be issued after payment.

2. Subscription Cancellation Requirements

2.1 Advance Notice Requirement

Cancellation must be requested at least 72 hours (3 days) before your next billing date to avoid charges.

2.2 Cancellation Timing

• Acceptable: 72+ hours before billing
• Not Acceptable: Less than 72 hours before billing

2.3 Confirmation

You will receive email confirmation within 24 hours. If not received → contact support immediately.

3. Cancellation Procedures

3.1 Self-Service (Recommended)

1. Log into your account
2. Go to Profile Tab
3. Click “Cancel Subscription”
4. Follow prompts
5. Wait up to 24 hrs for confirmation

3.2 Via Support

Email: support@jobsmartly.com
Hours: Mon–Fri, 8:00 AM – 8:00 PM EST

4. Post-Cancellation Access

• Service remains active until the end of your current billing period
• No partial refunds for unused time
• Account reverts to free tier after expiration
• All your data is preserved

5. Exceptional Circumstances

Refunds may be considered only in these rare cases (at our sole discretion):

• Permanent service shutdown or bankruptcy
• Clear billing errors (duplicate charges, system mistakes)
• Proven unauthorized/fraudulent charges on your account

6. Chargeback and Dispute Policy

You must contact support and allow 5–7 business days for resolution before disputing a charge.

7. Payment Method Issues

• Failed payments → possible suspension after 7 days
• No refunds for downtime due to payment failure
• Update payment method anytime in your account

8. Special Circumstances (Medical, Military, Death)

Reviewed case-by-case with proper documentation and notification within 30 days. No guarantee of approval.

9. Refund Processing (If Approved)

• Processed within 10–15 business days
• Issued to original payment method
• Processing fees are non-refundable
• No cash refunds beyond amount paid

11. Policy Modifications

We may update this policy at any time. Changes are effective immediately upon posting. Continued use = acceptance.

12. Legal Compliance & Important Notice

This policy complies with applicable laws but may supersede certain rights where permitted. Please read carefully before purchase.