Privacy Policy

1. Introduction

Job Smartly ("we," "us," "our," or "Company") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").

By using our Service, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree with our practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

• Account Information:
  • Full name and preferred name
  • Email address and phone number
  • Date of birth and gender (optional)
  • Profile photograph
  • Account preferences and settings
• Professional Information:
  • Work history and employment details
  • Educational background and qualifications
  • Skills, certifications, and achievements
  • Career objectives and preferences
  • Salary expectations and requirements
  • Professional references and recommendations
• Documents and Content:
  • Resumes, cover letters, and portfolios
  • Work samples and project documentation
  • Interview recordings and assessments
  • Job application materials
  • Communication history and feedback
• Payment Information:
  • Credit card and payment method details
  • Billing addresses and contact information
  • Transaction history and payment records
  • Subscription and service usage data

2.2 Information Automatically Collected

• Device and Technical Information:
  • IP address and geographic location
  • Device type, model, and operating system
  • Browser type, version, and language settings
  • Screen resolution and device identifiers
  • Network connection information
• Usage Information:
  • Pages visited and time spent on each page
  • Features used and frequency of use
  • Search queries and filter preferences
  • Job applications submitted and responses
  • Email open rates and click-through rates
• Cookies and Tracking Technologies:
  • Session cookies and persistent cookies
  • Web beacons and pixel tags
  • Local storage and cache data
  • Analytics and performance tracking data

2.3 Information from Third Parties

• Social Media Platforms:
  • Profile information from LinkedIn, Facebook, or Google
  • Professional connections and network data
  • Skills endorsements and recommendations
  • Educational and employment verification
• Job Boards and Career Sites:
  • Public profile information
  • Job search activity and preferences
  • Application history and status updates
  • Employer reviews and ratings
• Background Check Services:
  • Employment verification data
  • Educational credential verification
  • Professional license and certification status
  • Reference check results (with consent)
• Data Brokers and Marketing Partners:
  • Demographic and psychographic information
  • Professional industry data
  • Contact information updates
  • Interest and behavior profiles

3. How We Use Your Information

3.1 Service Provision and Account Management

• Create and maintain your user account
• Provide personalized job recommendations
• Process applications and facilitate connections with employers
• Deliver customer support and technical assistance
• Manage subscriptions and process payments
• Customize your user experience and interface

3.2 Communication and Marketing

• Send service-related notifications and updates
• Provide promotional offers and marketing communications
• Conduct surveys and gather feedback
• Send newsletters and industry insights
• Notify you of new features and service improvements
• Respond to your inquiries and support requests

3.3 Analytics and Service Improvement

• Analyze usage patterns and user behavior
• Improve our algorithms and recommendation engines
• Conduct research and development activities
• Monitor service performance and reliability
• Identify and fix technical issues
• Develop new features and services

3.4 Legal and Security Purposes

• Comply with legal obligations and regulatory requirements
• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and policies
• Resolve disputes and legal claims
• Cooperate with law enforcement investigations
• Maintain the security and integrity of our Service

4. Information Sharing and Disclosure

4.1 With Your Explicit Consent

• Submitting job applications to potential employers
• Connecting with recruiters and hiring managers
• Participating in networking events and career fairs
• Sharing profiles on social media platforms
• Joining professional groups and communities

4.2 Service Providers and Business Partners

• Technology and Infrastructure: Cloud hosting, CRM systems, email platforms, analytics tools, security services
• Payment Processing: Payment gateways, billing services, tax compliance, dispute resolution
• Marketing and Advertising: Email automation, social ads, CDNs, SEO tools, survey platforms

4.3 Legal and Regulatory Disclosure

• Comply with legal process, court orders, or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Prevent or investigate fraud, security breaches, or illegal activity
• Enforce our Terms of Service and other agreements

4.4 Business Transfers and Corporate Transactions

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice of such transfers and any changes to privacy practices.

5. Data Security and Protection

5.1 Security Measures

• Technical Safeguards: TLS/SSL encryption in transit, AES-256 at rest, MFA, regular audits, intrusion detection
• Administrative Safeguards: Employee training, background checks, access controls, incident response
• Physical Safeguards: Secure data centers, environmental controls, backups, hardware destruction

5.2 Data Retention

• Active accounts: Retained while active
• Inactive accounts: Up to 3 years
• Job applications: Up to 7 years
• Payment records: Up to 10 years
• Communication records: Up to 5 years

5.3 Data Breach Response

• Investigate and assess the breach
• Notify affected users within 72 hours
• Report to authorities as required
• Implement preventive measures
• Provide credit monitoring if needed

6. Your Privacy Rights and Choices

6.1 Access and Control

• Access your personal information and request copies
• Correct inaccurate or outdated information
• Update preferences
• Download your data
• Request deletion

6.2 Communication Preferences

• Unsubscribe via link
• Update notification settings
• Contact support to opt out
• Manage cookies in browser

6.3 Account Deletion

• Use in-app deletion tool
• Contact support
• Send written request

7. Cookies and Tracking Technologies

7.1 Types of Cookies We Use

• Essential Cookies: Required for functionality, login, security
• Performance Cookies: Anonymous usage stats, bug identification
• Advertising Cookies: Personalized ads, effectiveness measurement

7.2 Managing Cookies

• Browser settings
• Advertising network opt-outs
• Account dashboard
• Third-party tools

8. International Data Transfers

8.1 Cross-Border Data Processing

Your information may be transferred globally. We use:

• Adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules (BCRs)
• Certification schemes

8.2 Data Protection Standards

• Technical and organizational measures
• Regular audits
• Staff training
• Ongoing monitoring

9. Children's Privacy

9.1 Age Restrictions

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.

9.2 Parental Controls

If you believe we have collected information from a minor without proper consent:
• Contact us immediately at support@jobsmartly.com
• Provide details about the minor's account or information
• We will investigate and delete the information if necessary

10. Region-Specific Privacy Rights

10.1 California Privacy Rights (CCPA/CPRA)

• Right to know
• Right to delete
• Right to opt-out of sale
• Right to non-discrimination
• Right to correct

10.2 European Union Rights (GDPR)

• Right of access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object

10.3 Other Jurisdictions

• Canada (PIPEDA)
• Brazil (LGPD)
• Australia (Privacy Act)
• Other applicable laws

11. Third-Party Services and Links

11.1 Third-Party Integrations

• Social media platforms (LinkedIn, Facebook, Twitter)
• Job boards and career websites
• Background check services
• Payment processors
• Analytics and advertising platforms

11.2 Third-Party Privacy Practices

We are not responsible for their practices. Review their policies separately.

11.3 External Links

We do not control external websites linked from our Service.

12. Privacy Policy Updates

12.1 Policy Changes

We may update this policy. Material changes will be notified via email, website notice, in-app message, and updated effective date.

12.2 Continued Use

Continued use after changes constitutes acceptance.

14. Additional Resources

14.1 Privacy Tools

• Account Privacy Settings: Available in your dashboard
• Data Download Tool
• Account Deletion Tool
• Communication Preferences manager

14.2 Educational Resources

• Privacy Best Practices Guide
• Data Security Tips for Job Seekers
• Understanding Your Privacy Rights
• Cookie Management Instructions